Cancellation & Refund Policy

Cancellation & Refund Policy

At Chennai Travels free cancellation up to 7 days of your booking is eligible, if the rental service is less than 7 days it can be canceled with minimal charges up to 48 hours before the beginning of rental service. If you are unable to inform us or in case of no-show the below policy will be applicable.

Once you finalize the deal at the time of registration, we charge only 20% of the total amount as a deposit to reserve the vehicle for the specific date and time. Thus, the cancellation policy is applicable on deposit amount only. Once you have decided to cancel your booking your need to contact us. It is advisable to inform us at least 24 hours before the vehicle departure. A minimum administration fee will be deducted from the deposit amount that can be equal to the deposited amount also in case of ‘No Show’.

In any situation, If the customer is unable to turn up on the mentioned date and time or takes a voluntary drawback without any information to the service provider is called a no show. There are many possibilities of No Show here we will discuss a few they are

Chennai Mahabalipuram Pondicherry Tours – 3Days

There are many possibilities of No Show here we will discuss a few they are

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  • No prior notice is given to us about your cancellation
  • A person fails to take up the service due to any reason
  • Missing the required documents to complete the formalities

Informing orally to unauthorized persons are not acceptable, it is mandatory to update our office. So that further proceedings can be done. Amending our services less than 48 hours will charge 100 deposited amount

Upon cancellation, some charges are to be paid for your bookings which are outside the free cancellation period.

  • If you exceed more than 28 days of your booking, then a 25% amount will be deducted from your deposited amount
  • In between 48 hours and 28 days of your booking 50% amount will be deducted from your deposited amount
  • In case of fewer than 2 days of your booking, 100% deposited amount will be a charge for the reservation of vehicle no refund is given in this case.

Acknowledge the service provider in advance to avoid any type of consequences and have a safe journey to your destination.

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